Last updated: 27 July 2026
Falcon Software Solutions (“Falcon”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit falconsoftwaresolutions.com or engage us for design, development, or digital marketing services, how we use that information, and the choices available to you.
Information We Collect
We collect information in three ways:
- Information you give us. When you submit an enquiry form, request a proposal, subscribe to updates, or email us, we collect your name, email address, phone number, company name, and anything else you choose to include in your message.
- Information collected automatically. Our servers and analytics tools record your IP address, browser type and version, device type, operating system, referring page, pages viewed, and the dates and times of your visits.
- Information from engagements. If you become a client, we process the project material you share with us, which may include brand assets, content, credentials for systems we are asked to work on, and business documentation.
How We Use Your Information
We use the information we collect to:
- respond to your enquiries and prepare proposals or estimates;
- deliver, maintain, and support the services you have engaged us for;
- issue invoices and process payments;
- send service updates and, where you have opted in, marketing communications;
- understand how our website is used so that we can improve it;
- detect and prevent fraud, abuse, and security incidents; and
- comply with our legal and regulatory obligations.
We do not sell your personal information, and we do not rent or trade it to third parties for their own marketing purposes.
Cookies and Similar Technologies
We use cookies and comparable technologies to keep the site functioning, remember your preferences, and measure traffic. Strictly necessary cookies are required for the site to operate. Analytics cookies are optional and help us understand aggregate usage patterns.
Most browsers let you refuse or delete cookies through their settings. Disabling cookies may affect parts of the site’s functionality.
Sharing and Disclosure
We share personal information only in the following circumstances:
- Service providers. With vendors who perform work on our behalf, such as hosting, email delivery, analytics, and payment processing. They may access information only to perform those tasks and are bound to protect it.
- Legal requirements. Where disclosure is necessary to comply with applicable law, a court order, or a lawful request from a public authority.
- Protection of rights. Where we reasonably believe disclosure is necessary to investigate or prevent fraud, enforce our agreements, or protect the safety of any person.
- Business transfers. In connection with a merger, acquisition, financing, or sale of assets, subject to the recipient honouring the commitments in this policy.
Data Retention
We retain personal information for as long as needed to fulfil the purposes described in this policy, including any period required to satisfy legal, accounting, or reporting obligations. Enquiry records that do not lead to an engagement are ordinarily deleted within a reasonable period. Project records are retained for the duration of the engagement and for the period afterwards required by law and by our professional obligations.
Security
We maintain administrative, technical, and physical safeguards designed to protect personal information against loss, misuse, and unauthorised access, disclosure, alteration, or destruction. These include encrypted connections, access controls, and restricting credentials to personnel who need them. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Subject to applicable law, you may have the right to:
- request access to the personal information we hold about you;
- request correction of information that is inaccurate or incomplete;
- request deletion of your personal information;
- object to or request restriction of certain processing;
- request a portable copy of information you provided to us; and
- withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, contact us using the details below. We may need to verify your identity before acting on a request, and we will respond within the timeframe required by applicable law.
Marketing Communications
If you receive marketing email from us, you can opt out at any time using the unsubscribe link in the message or by contacting us directly. We will continue to send necessary service-related communications concerning any active engagement.
Third-Party Links
Our website may link to third-party sites and services that we do not control. This policy does not apply to them, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policy of any site you visit.
International Transfers
We operate from India and may use service providers located in other countries. Where personal information is transferred across borders, we take steps to ensure it remains protected in a manner consistent with this policy and applicable law.
Children’s Privacy
Our website and services are directed to businesses and are not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in the law. When we do, we will revise the “Last updated” date above. Material changes will be communicated through the website or by direct notice where appropriate.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Falcon Software Solutions
Bandra Kurla Complex, Mumbai 400051, India
Email: info@falconsoftwaresolutions.com